Frequently Asked Questions
Answers to all your questions at tb44
From opening an account to withdrawing via bKash, claiming bonuses to responsible gaming — detailed answers to all important topics at tb44 are right here.
Thousands of Bangladeshi players join tb44 every day and many questions come to mind. This page is designed to provide simple, clear, and reliable answers to all of those questions. Whether you are looking for information on account registration, deposits and withdrawals, cricket betting, slot games, bonus terms, or security — everything is organised here in five sections. If you cannot find your question, contact our 24/7 live chat support.
Account and Registration
Account related
To open an account at tb44, you need your full name, mobile number, password, and details of an active payment method. Providing accurate information at registration is mandatory, as identity verification is required at the time of withdrawal. Each person may only open one account. Providing false information may result in account suspension.
To open an account and play at tb44, you must be at least 21 years old. You confirm this requirement at the time of registration. Minors are not permitted to play, and if underage access is detected on any account, it will be closed immediately.
Click the "Forgot password" option on the login page and enter your registered mobile number. Once you receive the verification code, set a new password. If you still have trouble, contact tb44's 24/7 live chat support — help is available in Bengali.
No, only one tb44 account can be opened per mobile number. Creating multiple accounts is a violation of the site's rules and may result in all accounts being cancelled and balances forfeited. Contact support if you have any issues.
After logging in to your account, some information can be updated from profile settings. However, for changes to core details such as your name or mobile number, you will need to contact support via live chat. You may be required to submit identity verification documents.
Deposits and Withdrawals
Payment related
Deposits from bKash to tb44 are generally credited to your gaming wallet within a few minutes. Bank transfers may take a little longer. The minimum deposit amount is ৳300. If your balance has not arrived after the expected time, please notify us via live chat.
Withdrawals from tb44 to Nagad and all other payment methods are generally completed within 30 minutes to 3 hours. Once your withdrawal request is verified, the funds will be sent automatically to your Nagad account. The minimum withdrawal amount is ৳1,000.
The minimum withdrawal amount from tb44 is ৳1,000. The minimum deposit across all methods is ৳300. tb44 does not charge any processing fees. However, your bKash, Nagad, Rocket, or Upay account's own transaction charges may apply.
Yes, both Rocket and Upay are supported payment methods at tb44. bKash, Nagad, and bank transfer are also available. The minimum deposit is ৳300 and the minimum withdrawal is ৳1,000 for all methods. Select your preferred method on the payment page.
If your withdrawal has been pending for more than 3 hours, contact tb44's 24/7 live chat with your request reference number. Withdrawals can sometimes be held if account verification is incomplete or bonus wagering requirements have not been met. The support team will resolve the issue quickly in Bengali.
Games and Gameplay Rules
Gameplay related
To bet on BPL or any cricket match, first add funds to your account, then go to the cricket betting section. Choose the match, market, and odds, then enter your stake on the bet slip. Both pre-match and live betting are available. Read the terms and conditions carefully before confirming your bet.
Yes, all slot games at tb44 are fully mobile-friendly. You can play directly from your smartphone or tablet browser without downloading a separate app. Games from all providers including PG Soft, JILI, and Pragmatic Play run smoothly on both Android and iOS devices.
RTP stands for Return to Player — it is the percentage a game theoretically returns over the long term. Games with a higher RTP return a comparatively greater amount over time, but this is not a guarantee of winning. Every spin or bet operates independently and results are entirely random.
In tb44's live casino section, you can play Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar, and many more games with real dealers. Tables from top providers including Evolution Gaming and Ezugi are available. Live streaming is in HD quality, so you get a real casino experience from home.
tb44 uses games only from reputable software providers, which operate on certified Random Number Generator (RNG) technology. This means the outcome of every spin, card deal, or bet is completely random and impartial. tb44 is committed to ensuring fair play.
Bonuses and Promotions
Bonus related
After opening a new account at tb44, a 100% bonus of up to ৳8,000 is available on your first deposit. This means if you deposit ৳8,000, you can start with a total of ৳16,000. The bonus should be added automatically, but contact support if you have any issues.
A wagering requirement is the condition specifying how many times you must bet in total before withdrawing a bonus. The wagering requirement for tb44's welcome bonus is 20x — meaning if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before withdrawing. Read the terms and conditions to confirm whether this applies to the deposit, the bonus, or both.
tb44's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. You can move up by playing regularly and increasing your activity level. Weekly cashback starts at 0.2% at Bronze and goes up to 1.2% at Diamond tier. Higher tiers also include priority support and special offers.
tb44's VIP cashback is calculated every week and credited to the member's wallet on a specified day. You will receive back a portion of your net losses based on your VIP tier. Cashback generally has limited or zero wagering requirements — see the promotions page for full details.
Yes, tb44 regularly offers limited-time promotions during special occasions such as BPL, IPL, T20 World Cup, and Eid. Check tb44's promotions section regularly or ask via 24/7 live chat to stay updated on these offers.
Security and Responsible Gaming
Security related
tb44 uses SSL encryption technology to keep all transactions and personal information secure. Your payment data is not shared with third parties. Our privacy policy details the rules for storing and using your information.
If you believe someone has accessed your tb44 account without authorisation, change your password immediately and notify our support team via live chat. Your account can be temporarily suspended if necessary. Use a strong password and do not share your login details with anyone.
Yes, tb44 provides responsible gaming tools. You can set your own deposit limits, restrict activity, or take a temporary self-exclusion. Speak with the support team via live chat about this or visit the responsible gaming page.
No. tb44 strictly verifies that users are 21 or older. This platform is prohibited for minors. If you suspect a minor is using an account, notify support immediately. Control access to gaming sites on your devices to protect younger members of your household.
tb44 takes responsible gaming seriously. If you feel you are losing control over your play, our support team is ready to help you set deposit limits, take a break, or permanently close your account. We also encourage you to seek help from mental health organisations.
Still have questions? Contact support
Our Bengali-speaking support team is available 7 days a week, 24 hours a day.